Introduction

This policy covers Checkinvietnam's use of personal information that Checkinvietnam.com collects from you when you make a reservation on our website.

Information Collection & Use

Registration

In order to make a reservation on our system, you must first complete the registration form and create a password. When you make a reservation for a hotel (or any other type of accommodation), you will be asked to complete online forms providing for: your name, (home or office) address, country, passport number, (business or private) email address, (mobile, home or office) telephone number, credit card details (i.e. credit card type and number, CVC code, expiration date, credit card holder name) and to the extent available, reservation preferences and smoking preference. This information is required to process, book and complete your reservation (including the sending of a confirmation email of the booking to you).

The email address you enter during registration will be used to notify you of your account updates, account payments and any other site alerts.

Orders

If you purchase a reservation from us, we request certain personally identifiable information from you on our order form. You must provide contact information such as name and email.

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Confidentiality

Checkinvietnam is committed to keeping user's personally identifiable information confidential. Checkinvietnam never shares service provider schedules with anyone except the service provider's authorized personnel. For users scheduling appointments with a service provider, Checkinvietnam does not share their personal schedule information with anyone except the service provider with whom they make an appointment. All customer contact information and appointment information is kept confidential. Service providers can only view information related to their own appointments. We require that our service providers adhere to our privacy requirementsSpecial

Offers and Update

We will occasionally send you information on products, services, special deals, promotions. You can sign up for these emails from us on our registration page.

Out of respect for your privacy, we present the option not to receive these types of communications. 

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the "Choice and Opt-out" section.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an emai.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Profile

We store information that we collect from you or from your website to create a "profile" of your preferences. We do not tie your personally identifiable information, or your purchasing history, to information in the profile, in order to improve the content of the site for you.

We do not share your profile with other third parties.

Information Sharing and Disclosure

We do not link aggregate user data with personally identifiable information.

Personally identifiable information

We do not Share Personally Identifiable Information with Third Parties

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may update, delete or deactivate it by making the change on our member information page or by contacting our Customer Support at our website or by contacting us by telephone or postal mail 

Protect and secure your credit card information

In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures: PAYPAL which has many years experience in Online Payment. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Furthermore, we have implemented and use security procedures and technical and physical restrictions for accessing and using personal information. Only authorized employees are permitted to access personal information for performing their duties in respect of our services.

Our server and network are protected by firewalls against unauthorized access and we have intrusion detection systems that monitor and detect unauthorized (attempts to) access to or misuse of our servers.

Your credit card details will be kept by us up to maximum 10 days after a booking is made. After that period, your credit card data will be deleted.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.