Cancellations and no-shows

A guest have to cancel with Checkinvietnam.com. The cancellation policy of the hotel will apply and has to be clearly stated on the Checkinvietnam.com website. If a guest does not cancel within the cancellation period stated on the website or in case of a no-show, the hotel can charge a penalty fee (usually of one night) to the credit card. Checkinvietnam.com charges commission on late cancellations and no-shows.